Servicing
ProvencoCadmus offer a complete maintenance service to give you peace of mind when
you lease your EFTPOS terminal. Our experienced team is there to help you with all
your queries ranging from minor terminal faults such as paper jams to any printer
and PIN pad problems.
Standard features
- Experienced Help Desk staff to assist you
- If the Help Desk cannot resolve your problem, replacement equipment may be couriered
to you or a technician may visit the site, dependant on your service plan.
- Remote software upgrades available for some terminals to minimize any disruption
to your business.
- 24/7 toll-free telephone support:
- For Provenco branded EFTPOS terminals phone: 0800 237 237
- For Cadmus branded EFTPOS terminals phone: 0800 539 349
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